REMITTANCES


Western Union, VIGO and MoneyGram Money Transfers

These remittances are received from any part of the world and paid to the beneficiaries at any NIB branches nationwide. Beneficiaries only need to show a proof of identity to collect their monies.

NIB pays remittances from VIGO, Western Union and Moneygram in all its branches across Ghana.

Western Union

  • Money Transfer Control Number (MTCN): 10 digits secret code.
  • Purpose of transaction.
  • Receiver’s name.
  • Sender’s name.
  • Valid National ID: passport for foreigners, voter ID, driver license, national identification ID, biometric health insurance ID and passport for citizens
  • Optional text question and answer.
  • Receiver’s address, telephone number and date of birth.
  • Amount expected

NB: If fund remitted is not claimed within 45 days, (weekends inclusive), fund will be retrieve from the system by western union.

Vigo

  • Money Transfer Control Number (MTCN): 10 digits secret code which start with 972 or 973
  • Purpose of transaction.
  • Receiver’s name.
  • Senders name.
  • Valid National ID: passport for foreigners, voter ID, driver license, national identification ID, biometric health insurance ID and passport for citizens.
  • Optional text question and answer.
  • Receiver’s address, telephone number and date of birth.
  • Amount expected

NB: Vigo is bank specific ie if it was stated to be taken from NIB it means apart from NIB bank, the receiver cannot receive it anywhere.

Moneygram

  • Money Transfer Control Number (MTCN): 8 digits secret code.
  • Purpose of transaction.
  • Receiver’s name.
  • Senders name.
  • Valid National ID: passport for foreigners, voter ID, driver license, national identification ID, biometric health insurance ID and passport for citizens.
  • Receiver’s address, telephone number and date of birth
  • Occupation of the receiver.
  • Amount expected

NB: When a Front Line Attendant (FLA) / teller views the transaction without paying the customer, the customer cannot take it anywhere apart from the first bank it was first viewed. (The transaction is locked by the first location).

RIA

Customers can receive RIA either through payment over the counter or Bank deposit.

 

Payment Over the Counter Transaction:

  • PIN or Pay Order number: ( 11 digits)
  • Receivers name
  • Senders name
  • Valid National ID: Passport for foreigners, Passport, Voter ID, Driver License, National Identification ID or Biometric Health Insurance.

 

Information needed for Direct Payment into Customer’s Account.

  • Receiver must have account with NIB.
  • Receiver must give the account details (name and number) to the sender.
  • The receiver’s account with NIB is credited on the same day we receive the deposit information from RIA.

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