• Money Transfer Control Number (MTCN): 8 digits secret code.
  • Purpose of transaction.
  • Receiver’s name.
  • Senders name.
  • Valid National ID: passport for foreigners, voter ID, driver license, national identification ID, biometric health insurance ID and passport for citizens.
  • Receiver’s address, telephone number and date of birth
  • Occupation of the receiver.
  • Amount expected

NB: When a Front Line Attendant (FLA) / teller views the transaction without paying the customer, the customer cannot take it anywhere apart from the first bank it was first viewed. (The transaction is locked by the first location).

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